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Help Downloading an MOV file

GT Mike

Lurker
My Grandson sent a MOV file via SMS and I have a converter but it won't download so I can send it to the converter....any ideas? Thanks
 
I'm assuming that it was recorded from an iPhone or iPad. You shouldn't have to convert a properly encoded .mov file. The android player should be able to handle that. Instead of playing it from the attachment, try saving it first to your device.

If you still have problems, then the device model and android version you are using would be helpful. :)
 
First of all...thanks...It was an iPhone 5 that created the MOV file and I am using an LG G3 LG-D855 with the Android 5.0 OS. Not sure how to save the MOV file if I can't download it. Also had him send it to my Mac Book via email and I could see some of it but it certainly didn't play correctly so maybe the source file is corrupt???
 
First of all...thanks...It was an iPhone 5 that created the MOV file and I am using an LG G3 LG-D855 with the Android 5.0 OS. Not sure how to save the MOV file if I can't download it. Also had him send it to my Mac Book via email and I could see some of it but it certainly didn't play correctly so maybe the source file is corrupt???

Definitely a possibility. iDevices use the .mov extension but they are mpeg-4 encoded so they should play across most devices, especially your LG. Might be some security software intrusion going on here, too. Could he upload it to a dropbox or iCloud folder for you to get? That's how i get videos of my grandson. :D
 
Definitely a possibility. iDevices use the .mov extension but they are mpeg-4 encoded so they should play across most devices, especially your LG. Might be some security software intrusion going on here, too. Could he upload it to a dropbox or iCloud folder for you to get? That's how i get videos of my grandson. :D
I have to find a better way as he has sent movies of his guitar playing before without problem but that doesn't take away from your kind replies I so appreciate your taking the time.
 
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