Some of the video and picture files created using the camera on my Android 4.4.2 phone cannot be read after transfer to Windows although they are OK when I watch them on the phone. It appears that they are DRM protected. This only happens with some of the pictures or videos taken and so far couldn't find what was different when taking those and not the others. Anybody have an idea please?
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Help DRM?
- Thread starter peteramd
- Start date
Also if it's pictures you have taken, why only some of them? To be honest I've never heard of an Android camera applying DRM to the files it creates, but doing so at random seems even less likely.
Do you have a reason for thinking DRM, or should we be instead trying to work out why some images/videos do not display on your PC? What do you see when you do try to display them?
Do you have a reason for thinking DRM, or should we be instead trying to work out why some images/videos do not display on your PC? What do you see when you do try to display them?
What are you using to play the videos, Windows Media Player? If you're using WMP, it can be rather limited for codecs, or may have even got its knickers in a knot and very confused about DRM possibly. Have you tried a player like VLC, VideoLan Client?
Hi, sorry for the delay. In addition to the default camera in Android 4.4.2 I have also installed ProCapture version 1.7.4.3
ProCapture does not include a videocapture mode so it switches to the default camera for that. I have taken quite a few pictures and also some videos and they all play perfectly well on the Android device.
After transferring all the pix and mp4 to my Toshiba laptop, I tried playing the videos using first VLC which is my default player, and then also with WMP and some of them just don't display. There is no error message, just that when I press play the location indicator seems to jump right to the end and back to the start and there is nohing displayed but the file is not empty and should have a certain length.
As for the pictures, some of them just don't display. Again, there is no message, just an empty screen with the little icon with a cross in the center. I can see nothing strange in the properties if the file.
I tried importing the mp4 files into Pinnacle Studiio and that's where I got the message that the files could not be imported because they are DRM protected
As you say so rightly this is really a very strange situation. What I will do now is to uninstall the ProCapture and use exclusively the built-in Camera app in order to better pinpoint the problem since for the pictures I don't know how to determine if it was taken by the default app or by ProCapture and as to the videos perhaps some of them were taken directly from the default app while others were taken via ProCapture after switching to the default app so using exclusively the dfault app will help me find out the source of the problem. Will keep the thread updated with my findings, perhaps it can be of some help to others who might encounter this problem.
ProCapture does not include a videocapture mode so it switches to the default camera for that. I have taken quite a few pictures and also some videos and they all play perfectly well on the Android device.
After transferring all the pix and mp4 to my Toshiba laptop, I tried playing the videos using first VLC which is my default player, and then also with WMP and some of them just don't display. There is no error message, just that when I press play the location indicator seems to jump right to the end and back to the start and there is nohing displayed but the file is not empty and should have a certain length.
As for the pictures, some of them just don't display. Again, there is no message, just an empty screen with the little icon with a cross in the center. I can see nothing strange in the properties if the file.
I tried importing the mp4 files into Pinnacle Studiio and that's where I got the message that the files could not be imported because they are DRM protected
As you say so rightly this is really a very strange situation. What I will do now is to uninstall the ProCapture and use exclusively the built-in Camera app in order to better pinpoint the problem since for the pictures I don't know how to determine if it was taken by the default app or by ProCapture and as to the videos perhaps some of them were taken directly from the default app while others were taken via ProCapture after switching to the default app so using exclusively the dfault app will help me find out the source of the problem. Will keep the thread updated with my findings, perhaps it can be of some help to others who might encounter this problem.
Android_Astronaut
Lurker
On one of the files that won`t open, right click on it and check it`s properties, it may be something other than your standard .PNG, .AVI .JPEG,you may need to convert them to one of those.
Just a suggestion.
Just a suggestion.
How have you transferred them to the PC? If you try transferring a picture which doesn't display via a different route (WiFi, Dropbox, email, sticking the SD card in a card reader, if the images are on a removable card) does it behave the same? Just wondering whether it might be something that happened during the transfer.
