Ear buds won't plug in

[Tanya333]

Why won't my earbuds or an ox cord fit in the phones port? It's like the end is too big to go in.

 

[olbriar]

I see that your Stylo 4 came with a standard 3.5mm jack port. If your standard earbuds or aux cord jack is too large in diameter to enter the port, it must not be the port and perhaps a speaker or microphone opening. Another culprit would be that the port became disformed by some mishap and is a bit oval instead of round.