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Help email not getting configured

ashwinig

Lurker
Hello,
My Samsung galaxy grand duos had to be reformatted and new software 4.2.2 was installed. Now I am simply unable to configure my regular business email account on the phone. It was functioning well before the update. I am confident the user id and password are correct: I am able to access the email on the internet.
Can someone help me figure out what's going wrong? It says 'authentication failed. Edit details' everytime I try it: both pop3 and imap. Pl. help.
Thanks
 
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