Help Empty setting of Smart Lock Android 8.1

[Martin Klonga]

After instalation of newest google security update doesnt work smart lock.
When I open setting and then open smart lock, it is empty.
Now it doesnt work with trusted device (smart wach) because everything from smart lock setting dissapear. It is empty. What can I do ?

 

[tommo47]

Hi, welcome to Android Forums.

I'm not too sure what you mean by 'empty'. Do you mean the default page appears as shown with any previous settings cleared :

or you get a blank page without the five options.

If it's the former have you tried to re-establish your previous settings?

As it has followed an update it may be worthwhile trying a 'wipe cache partition', which can clear weird post-update glitches.

 

[Martin Klonga]

Hi, thank you for your replay,
I have a blank page without this options.
Yes I tried re-establish my previous settings and also, I clear cache. But still empty.

 

[tommo47]

What device do you have?

I have never experienced a totally blank page like that on my HTC devices.

Although the 'cache partition wipe' ends with a reboot (it does on my HTC devices), have you tried the 'Power off/power on' to reboot or the 'Restart'?

 

[Martin Klonga]

Thank you for your help. I appreciate it.
I do a turn off / on ,restart, reboot. Nothing help. I already do wipe data (factory reset) I have only few day new phone (xiaomi mi A2) then its not so big problem. Now is smart lock setting back.

 

[Martin Klonga]

Hi :-D After next instalation of newest google security update doesnt work smart lock again as before..
When I open setting and then open smart lock, it is empty.
But I find easier solution now.
Turn off Google Smartlock under trusted agents, then reboot phone and turn on smart lock in trusted agent. Now is work

 

[KBU2]

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