sherlockhomey
Lurker
I asked this at AndroidCentral - but I think I'll have better odds here, looking at the detailed responses to posts:
I have a Galaxy S3 CDMA (Sprint). I have no idea what version Android it is running - whatever I've had automatically updated OTA.
I work for a big company, and they require us to encrypt + have a lock screen PIN in order to keep corporate email. Last week they forced us to go from 4 digit PINS to 6+. I changed my lock screen PIN by adding 2 more numbers, and continued locking/unlocking it fine for the week.
I let the phone run out of battery last night, and now when I try to enter the PIN at the encryption PIN screen it won't accept my old or new PIN.
I've tried old and new + the non-number keys associated with the PIN (it's numbers). I'm at 5 guesses to data wipe, and I'm wondering if there's a known issue here or something I can do before I lose my data.
I'm replacing this phone this week (terrible timing), but I have texts and some other data I'd like to save.
I have a Galaxy S3 CDMA (Sprint). I have no idea what version Android it is running - whatever I've had automatically updated OTA.
I work for a big company, and they require us to encrypt + have a lock screen PIN in order to keep corporate email. Last week they forced us to go from 4 digit PINS to 6+. I changed my lock screen PIN by adding 2 more numbers, and continued locking/unlocking it fine for the week.
I let the phone run out of battery last night, and now when I try to enter the PIN at the encryption PIN screen it won't accept my old or new PIN.
I've tried old and new + the non-number keys associated with the PIN (it's numbers). I'm at 5 guesses to data wipe, and I'm wondering if there's a known issue here or something I can do before I lose my data.
I'm replacing this phone this week (terrible timing), but I have texts and some other data I'd like to save.