I just spent the entire day on the phone with Kyrocera and Boostmobile Resolution center regarding this error code. I was informed that this "update" is failing because it is attempting to install over the same software version. Meaning, that software version 1.001SP is the latest version. I would like to point out that after an initial prompt to download this software update, and it failed, I continued manually to update it with it also failing. So guys, in the end, according to both Kyrocera and Boost, this is an unneeded update and the software version is, in fact, up to date. Sorry for the headaches I am sure many of you have undergone regarding this.