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Help Error message "Unable to download themes in Show button shapes."

Snakeyeskm

Snakeyeskm

Member
I am getting this message when I tried to download themes from the theme store. I can't even make sense of the sentence.
Any ideas
 
Hi i am also facing same issue on my S6 Edge Plus Device, It was working fine on 5.1.1 version after i upgrade marshmallow 6.0.1, i am getting same error message from the themes store. I contacted samsung support as they suggested to reset to default, reboot devices, clear the cache i did all these thinks but still the same problem. Anybody has solution for this or wait for new update for themes????
 
Last edited:
Hi, my problem has been solved, yesterday i received call from Samsung customer services center says that "your software has been corrupted need to reinstall, so bring your mobile to service center to update the software". So what i did before submitting to service center i tried as a final step, i restored to "Factory Data Reset" and it works. Now themes are working fine. So my suggestion is to try "Factory Data Reset" not Reset Settings, there is a difference.
 
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