Help factory reset and reactivation help

[kaitlin4599]

ok so i have the moto G 3G first gen phone for verizon and i want to do a factory reset but i already have the phone set up on a verizon prepaid plan so if i do the factory reset how do i get the phone back on my prepaid plan with out having to activate it on a new plan

 

[kate]

When you reset your phone the Verizon network should still recognize it and reactivate it.

Also, I moved this to the Verizon forum since it's a question about Verizon service

 

[AZgl1500]

I agree, the phone's IMEI number is already registered on the VZW network.

Therefore, a full reset will be exactly like as if you were turning on the phone for the 1st time after you prepaid your monies.

If you need a reset to clear out problems, go for it.
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