Factory reset work not

[Gravitr]

Hi
I own device Samsung Galaxy Ace S5830i with android 2.3 . When I try to turn it on, text Galaxy Ace S5830i appears. After some seconds, phone turn of, and after while, phone again turn on and the text again appears. This is a loop.


I've tried to factory reset. But, if I sellect factory reset in recovery menu, phone goes to reboot.

Its not possible to connect mobile to PC, because when you connect USB to mobile, you must select "Connect USB" in android OS.

Any ideas?

 

[ayush29k]

Your phone is softbricked. If you know what caused it then maybe i can tell you how to undo it and hopefully it will recover the device but otherwise you will have to reinstall the stock firmware via Odin.

Think about the last thing you did on the phone before this happened and also tell me if your phone is rooted or not.

 

[Gravitr]

If you know what caused it then maybe i can tell you how to undo it and hopefully it will recover the device

I've installed a game. I think that there wasn't virus (also I have AVG installed too), but I started game, and after some seconds, phone goes off (probably because of overload of hardware - game had a little bigger requirements, than phone HW).

Phone goes off and then on. It started properly, but when I tried to unlock home screen with password, it says, that password is wrong. I tried to write it again, sure correctly. (Note: That was screen lock. I've unlocked my SIM before successfuly).

After some tries, phone goes again off, and then, this cycle appears

When I try to turn it on, text Galaxy Ace S5830i appears. After some seconds, phone turn of, and after while, phone again turn on and the text again appears.

but otherwise you will have to reinstall the stock firmware via Odin.

Sorry, I don't exactly know what do you mean with this. Can you please describe it?

also tell me if your phone is rooted or not.

My phone isn't rooted.

 

[ayush29k]

I've installed a game. I think that there wasn't virus (also I have AVG installed too), but I started game, and after some seconds, phone goes off (probably because of overload of hardware - game had a little bigger requirements, than phone HW).

Phone goes off and then on. It started properly, but when I tried to unlock home screen with password, it says, that password is wrong. I tried to write it again, sure correctly. (Note: That was screen lock. I've unlocked my SIM before successfuly).

After some tries, phone goes again off, and then, this cycle appears
Sorry, I don't exactly know what do you mean with this. Can you please describe it?


My phone isn't rooted.

Seems like you can blame the samsung's crappy software for your trouble.
You need to reinstall the software altogether. You can either do it yourself by flashing the firmware via the Odin software or you can take it to the samsung service center where they will flash the firmware for you.

Tutorial for using Odin
Root,Unroot,CWM,and how to Flash Galaxy Ace S5830i - xda-developers

Samsung firmware
SamMobile | Everything for your Samsung Mobile
Sign up, lookup your device S5830i, find your region and download the latest firmware.

 

[Gravitr]

Thanks, Odin works perfectly! I had some problems, but after 3 hours of pure work its done

You have double thanks from me. Now I dont must go to service.
Thanks