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Ford Sync: Phonebook Problem

E

Eltee49

Lurker
Hello.
I have a 2013 Ford Explorer with the SYNC system. iPhones, Android phones (Verizon Kyocera) have no issues connecting to the MyFordTouch/Sync system and the phonebooks download automatically.

I have a new Motorola Z2 Force phone and I cannot get my contacts (phonebook) to be seen or downloaded to the Sync system so I can hands free call anyone. Any help appreciated. Thanks.
 
If you haven't figured out how to get your contacts to sync to your Ford Sync from your Moto Z2, or if anyone else is having this issue, I just figured something out.

My boss recently bought a '16 Ford F450 with MyFord Touch, and he has a Z2 Force also-- phonebook would not sync.

Tried SO many things. Here's a stupidly simple thing I did:
1. First off, export your contacts (.vcf, or vCard, file) in preparation for sharing in step 4
2. Connect your phone with your Ford's sync
3. Navigate to settings in your vehicle's sync system, scroll to 'Manage Phonebook', and select 'Add Contacts from Phone'
(these are steps in regards to the MyFord Touch sync system, may vary if using another system)
4. On your phone find the .vcf file you previously exported and share it via bluetooth to your Ford's sync, which should already be paired and connected to your phone

For some reason, while everything else regarding the phone syncs, the phonebook does not do it automatically with a Z2 Force. You have to manually add them.

Hope this helps!
 
I just tried MandaBee's work around and my Z2 force fails to send the .vcf file to Sync. It says unknown file. Any suggestions? Thanks
 
MandaBee said:
If you haven't figured out how to get your contacts to sync to your Ford Sync from your Moto Z2, or if anyone else is having this issue, I just figured something out.

My boss recently bought a '16 Ford F450 with MyFord Touch, and he has a Z2 Force also-- phonebook would not sync.

Tried SO many things. Here's a stupidly simple thing I did:
1. First off, export your contacts (.vcf, or vCard, file) in preparation for sharing in step 4
2. Connect your phone with your Ford's sync
3. Navigate to settings in your vehicle's sync system, scroll to 'Manage Phonebook', and select 'Add Contacts from Phone'
(these are steps in regards to the MyFord Touch sync system, may vary if using another system)
4. On your phone find the .vcf file you previously exported and share it via bluetooth to your Ford's sync, which should already be paired and connected to your phone

For some reason, while everything else regarding the phone syncs, the phonebook does not do it automatically with a Z2 Force. You have to manually add them.

Hope this helps!
Click to expand...
Go-to Bluetooth settings find Sync
Go to settings check all the boxes
including "allow contact sharing"
That worked for me ,so simple
after trying different things.
 
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