FRP Glitch?

[Nahaloth]

Hello, everyone. New guy here. I made this account to ask this question, sorry if it is answered elsewhere, but the search feature didn't turn up an answer using "FRP" or "OEM Lock" as key phrases.

So.... on to the trouble...

My employer buys my phones for me. About a year ago, my old S7 started spazzing out and acting half-blitzed, so my employer sent me a replacement. I swapped the SIM into it, signed in, and went on my merry way.

My step daughter needs a phone, and I have this old one. So I did a factory reset on it without removing the account first. And yes, I have recently changed my google passwords. So it triggered the OEM lock. I honestly had no freaking clue this was a feature, so yeah.... I'm an idiot, I guess.

Anyway, I waited the required 72 hours (actually waited 5 days, just to be sure) and tried again.

No luck.

I did have 2 accounts logged into that phone. One is my personal Google account that I have had since gmail first started. The other is a work account that falls under the control one of our domain admins. BOTH of these paswords have been reset within the past 7 days, and BOTH were on the same phone I am trying to unlock. The thing is, NEITHER of them will get me past the FRP screen. Seriously, this is giving me flashbacks to the login hell of the Diablo 3 launch week.

I have a theory about it. I think that having 2 seperate accounts on the same phone, both of which had password resets before the phone was reset, caused the FRP lock timer to add them together. 3 days for one, plus 3 days for the other.... 6 days of waiting? Guess I'll find out on Friday.

But I thought I would start asking questions now and get a head start. What I've tried so far:

I downloaded an older stock ROM and burned it using ODIN, thinking that it might erase the FRP trigger. No luck.

Samsung says they will fix it if I send it in, but they want to see a proof of purchase. I can't get that. My employer doesn't mind if I get it refurbed and use it myself, but they don't keep purchase records from old-ass phones.

So I'm stuck with trying to burn this thing out.

Can anyone recommend a course of action, here? Is there a way to defeat FRP, or am I stuck buying my step-daughter a phone?

**EDIT** : Dealing with a Galaxy S7 running Oreo

 

[lunatic59]

I downloaded an older stock ROM and burned it using ODIN, thinking that it might erase the FRP trigger. No luck.

The phone needs to authenticate your password with Google. Does it have an active data connection? I'm not sure at what point of the startup process with FRP it asks for network credentials. I know it's pretty early, but if you get prompted for the Google credentials before the network you may be ... attached to another object by being wrapped helically around a central axis.

Can anyone recommend a course of action, here? Is there a way to defeat FRP, or am I stuck buying my step-daughter a phone?

Yes, no, and unfortunately, yes.

 

[Hadron]

All I can say is that I don't believe that having a second GMail account on there is important: one account will be primary, and that will be what FRP is concerned with.

Please tell me that they aren't calling the timeout "OEM lock" though?? OEM is Original Equipment Manufacturer, and since this timeout is a common feature of the FRP system it's nothing to do with the OEM. Plus that phrase already has a meaning in Android, since it is used in bootloader locking and unlocking ("fastboot oem lock" is the command to relock the bootloader). So it would be dumb beyond belief for them to label this an OEM Lock (I assume you are not actually messing with the bootloader though?).

Unfortunately I've nothing to add to what Luna says above, and if the password isn't working (I guess you've tried old and new, just to be sure) you are, unfortunately, stuck.

 

[lunatic59]

All I can say is that I don't believe that having a second GMail account on there is important

According to Google's own FRP documentation ANY Google account on the phone at the time of reset should be able to unlock it.

Important: You can sign in with any Google Account previously added and synced to the device as an account or user, but not as a guest. If you can't give this information during setup, you won't be able to use the device at all after factory reset.

One other thing you might try is to log into your account from a PC and use the "Find my phone" option to contact it and push a reset to it using your existing credentials (or possibly the original password .... at this point anything is worth a try.) Again the phone has to have some sort of active data connection so you might want to try it with your sim card inserted.

 

[Jfalls63]

Is it Google's FRP or Samsung Reactivation Lock?

 

[Hadron]

According to Google's own FRP documentation ANY Google account on the phone at the time of reset should be able to unlock it.

Thanks. Useful to know (and slightly surprising).
I was really thinking that the "2 accounts = double timeout" theory sounded implausible to me.

 

[lunatic59]

Is it Google's FRP or Samsung Reactivation Lock?

THANK YOU! ... I knew Samsung had their own version of this, but I couldn't think of what they called it.

It may be looking for Samsung account credentials and not Google. I've never actually seen reactivation lock in action, does it present the same as FRP or does it look differently?

Thanks. Useful to know (and slightly surprising).
I was really thinking that the "2 accounts = double timeout" theory sounded implausible to me.

I wasn't buying the double timeout either, but i knew any Google account Should unlock it.

 

[Jfalls63]

If there was ever a Samsung Account registered for the phone, Reactivation Lock comes into play and have to input Google account info then Samsung account info when prompted. Not sure which would pop up first. My guess would be Google.
Never had a Samsung account when I was using their phones.