Galaxy note 4 update to android 6

[GSX1400]

Hello all.
I am running my note 4 on EE.
I have been told i should have got the update to android 6 by now but my phone keeps saying its uptodate on android 5.1.

I have downloaded the android 6 version for my phone but have no idea on how to update it with my pc.

Any help would be a god send for me as i am not very tech minded.

Cheers Karl.

 

[lunatic59]

How did you download the update for your phone? There are a couple of methods to update it, but first we need to now what you have? Where you got it would also be helpful.

 

[GSX1400]

I have downloaded 2 versions of android 6.
1 from sammobile and 1 from Samsung.

I have tried to upload both with odin while phone is in download mode but both did not upload.

Am i doing some thing wrong?

Cheers Karl.

 

[lunatic59]

A few details please ...

What is the exact model of your phone and which firmware did you download? Which version of Odin did you use? What error message did you get? Are you sure your PC recognizes your phone in Odin?

Sometimes it's because the firmware doesn't match the model, sometimes it's a driver issue and sometimes it's simply a dodgy cable. Hard to tell without more info.

 

[GSX1400]

Samsung Galaxy Note 4 (SM-N910F) factory unlocked and on EE.

The 2 firmware i download are as follows.

H3G-N910FXXS1DQI1-20170929110842.zip (downloaded from Samsung site)

N910FXXU1DQHC_N910FEVR1DQH1_EVR.zip (downloaded from SamMobile site)

Odin 3, v3.12.7.

Yes Odin sees my phone but as soon as i select file to upload Odin starts then just does nothing for hours.

I have a brand new genuine samsung data cable plugged in.

 

[lunatic59]

Did you extract the contents of the N910FXXU1DQHC_N910FEVR1DQH1_EVR.zip file before you tried to flash it with Odin? If I remeber the process from sammobile, the archive you get is a .tar or md5 file within a zip file but you have to unzip it first.

You also might want to verify the CSC to make sure it downloaded correctly.

 

[GSX1400]

Yes unzipped.

They are both tar.md5 files

What is CSC? (not very tech minded lol)

 

[lunatic59]

It's the checksum that compares the original zipped file to the downloaded version to verify it wasn't corrupted in the process.

 

[DeepFriedstr]

Is Android 6 compatible to download any version of Note?

 

[lunatic59]

Is Android 6 compatible to download any version of Note?

No, the firmware must be specifically matched to your model and carrier/region.

 

[GSX1400]

Here are the checksum results.

H3G-N910FXXS1DQI1-20170929110842.zip

MD5 Checksum: F27E6E2E730E5294695E7E744123FE81
SHA-1 Checksum: 5C5E7A44BF11B6DD5FB8EBE953A1E6EEA25AD752
SHA-256 Checksum: 3D61E4B972895D9575E5162AD8E93647AEFD11630A448DFA057D03EF4B5A906F
SHA-512 Checksum: 991F78C66846D6B8A281A15BC91BF4BC7280CF21CC19CA1D2F65D046EEA858E59F0AC3FDE31CF15EE5B191CE767B780EBE2B11FD192224453D241820937DDD0F
Generated by MD5 & SHA Checksum Utility @ http://raylin.wordpress.com/downloads/md5-sha-1-checksum-utility
-------------------------------------------------------------------------------------------------------

N910FXXU1DQHC_N910FEVR1DQH1_EVR.zip

MD5 Checksum: E53862DDA58C960F3B68D9C0E5FCD03F
SHA-1 Checksum: 383C2A576FE3DE7B8BF4621D98EF338174208DC6
SHA-256 Checksum: F35BE9246DAEF527ED6ABD90DF012282AA6CAB1D8849B4B5AAEA1755B5D53C66
SHA-512 Checksum: BE262719777D3FEF779A4ACECBB65D84EABC7C74C0821FC192E713887D3F2E5A9ECE073F787E2D0311B6858D188454A3BFDA0220474C97ADA2EA25A954E3815E
Generated by MD5 & SHA Checksum Utility @ http://raylin.wordpress.com/downloads/md5-sha-1-checksum-utility

 

[El Presidente]

I suspect H3G at the start of the zip file name stands for Hutchison 3G (the full name of Three) which is probably why that zip file doesn't work.

Is the device EE Branded or did you buy unlocked via a 3rd Party retailer?

 

[GSX1400]

I bought the phone from a phone retailer and listed as factory unlocked.

 

[El Presidente]

https://www.sammobile.com/firmwares/galaxy-note4/SM-N910F/BTU/download/N910FXXU1DQHC/189140/

Ok, if it's unbranded, you may have better luck with that download.

 

[GSX1400]

Thanks. Will download and try.

 

[GSX1400]

Ok.

Downloaded and run through Odin.

Please see attached screen shot of what Odin said.

 

[Jfalls63]

If you can get your phone to boot up normally, download this app from the Play Store and post a screenshot of what is listed under Firmware and CSC codes.
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo

 

[GSX1400]

MMMMM

that might shed some light why it wont update.

 

[Jfalls63]

I have seen several devices like yours in the past year. Someone will take a US Carrier branded phone, root it and edit the build prop so that it will show the international "F" version in Settings - About Phone and sell it.
The N910P is Sprint, US.
Don't think you will be able to update it as is.

 

[GSX1400]

Thanks JFells65.

what are my options now?

 

[Jfalls63]

Try checking your IMEI number here and see what model number your phone is listed as
https://swappa.com/esn

 

[Jfalls63]

Thanks JFells65.

what are my options now?

Either return it where you bought it or see if a local shop can do anything with it as far as correcting what has been altered so you can flash Sprint firmware.

 

[Jfalls63]

If it is definitely a N910P, you might be able to install a custom recovery and find a custom ROM. Still maybe get opinion of local shop.

 

[GSX1400]

Hope this is what you mean?

 

[Jfalls63]

Can't see pic clearly on my phone, but thought I remembered it would show the model number of the phone that the IMEI was assigned to.
Narrowing down the correct model number may be a challenge but I bet my money on it being a N910P.