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Help Galaxy Portal GT-i5700 connect issue with kies

D

Discodevil

Lurker
I have just updated my phone software to 2.1 update 1 and installed the latest version of kies 2.0.0.11011_16. I have looked through various posts regarding probelms with connectign with Kies, however I do not have the "USB settings" option in the "about phone" menu so this solution doen't work for me. I caanot seem to find any thing on the phone that has USB settings, not in SD card & phone storage or Wireless & Networks.
Has anyone got an answer to this.
Error message in Kies is:
Reconnect the device in Samasung kies (PC Studio) mode. Current connection mode not supported by Kies
 
forums like this and Stu.. of course..

Where on earth are most people to get these answers from?


Cheers
 
New PC Studio can see my phone and the SD card but I cannot open it with Explorer although I can open My Computer with Explorer. When I click on the SD Card icon 'Card (G)' under the phone I get a message to insert card into Drive G yet the phone states that the Sd Card has 7.34GB available. Very Odd.
Has anyone been able to open the contents of their SD card using Kies or New PC Studio?
Many Thanks
 
Sound like it's not mounted, once your at that stage, check your phones display, notification area, there should be an option to mount usb
 
Hi
I have the same problem,got as far as usb debugging but nowhere is there something called mount,the notification is empty.The pc has new studio installed and the prompt calls for connect phone.Don't know where to go from here.I tried all the suggestions for installing in different ports
 
stu1978 said:
Settings > Applications > Development >enable USB Debugging
Click to expand...
Hi,
Thank you very much for this successful answer. I've spent days trying all different ways to connect my Galaxy Portal to my PC via Kies uninstalling re installing connecting phone switching phone off and on while connected to PC and Kies. I'm 64 and no quitter or beginner so finding this forum and your post has been a wonderful experience :-)
 
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