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Galaxy S2, can't hear calls sometimes

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Its on virgin mobile. I can call just about everybody in my contact list, except for one person. It doesn't always have this problem, but sometimes, when i try to call this specific person, the call will connect, the call counter starts going up, but i can't hear anything and they can't hear me. Their phone rings, but when they pick up, nothing. When this happens, I can immediately call any other number in my contact list, and everything is fine. I have found similar problems on here, but none exactly like mine. Their carrier is AT&T. Since this only happens when I call them, my money is on this being a problem with their phone, or virgin mobile connecting calls to AT&T, but i figure I'd throw the question out there to see if anyone can provide any insight.
 
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