Help Galaxy S3 Data Not Working

[RiverCitySaint]

It's odd. I've performed a soft reset, updated the profile, nothing. I can't see any webpages, receive Facebook messages, none of that. However, I can still send texts and make phone calls. What can I do to fix this issue? Sprint prepaid is the carrier.

 

[Mikestony]

Hello
Does it work on wifi at all?

 

[RiverCitySaint]

Hello
Does it work on wifi at all?

Hi! Yes, it works perfectly fine on wifi. Just not without it.

 

[Mikestony]

Hmm, could it be there is a tower issue in your area? Perhaps it's temporary? How long has this been going on?
Have you contacted your carrier?

 

[RiverCitySaint]

Hmm, could it be there is a tower issue in your area? Perhaps it's temporary? How long has this been going on?
Have you contacted your carrier?

About 2-3 days now. And i'm not sure if it's an issue with the towers or whatever. And no, I haven't contacted them.

 

[Mikestony]

Have you changed some setting somewhere inadvertently?

 

[Crashdamage]

Probably the next thing you should do is contact Sprint. Post back here if they can't - or won't - help you.

 

[Wisy B]

Hi
Please contact your carrier and if it doen't work let us know.
But before that you can check "Data usage" in Settings.

NB. 1- Make sure you haven't defined a limit for data usage (Set mobile data limit field). If it's the case, you must remove the check mark in the Set mobile data limit field.
2- Activate Mobile data usage by placing a check mark in the Data usage field.