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Galaxy SII GT-I9100 freezing

dfay

Lurker
Hi,

I am having major issues with my phone freezing kernal version is 3.0.31-1211311. Trouble is I am tech stupid and I think the kernal has something to do with the phone performance? It is so bad that it is freezing every few minutes do I have to change the kernal or update or something? I have read quite a few things but doesn't make much sense I am so frustrated that I am thinking of ditching the phone!! It used to be good however so I am hoping someone can advise?
 
Hi Dfay

You might wanna stop by your device's support forum for assistance. I hope our community will be of help to you.

Best of luck. :)

P.s. Here's a video on how to factory reset.
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