• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help GalaxyS2 keeps rebooting - need assistance

Hello, helpful peeps.

Like so many others, I have had issues with my sprint issued Samsung Galaxy S2 / Epic 4g touch ever since the start. Over the last month, however, it has started the dreaded restart phase. I have read a lot of information on the forums and have troubleshooted in many ways. Now, I am looking for one last possible solution (okay, maybe even two solutions...) Although I am not a tech-guru, I am great at following a step by step guide.

I have about 2 weeks left on my crappy sprint contract. Cannot cancel sooner or I screw the folks on my F+F plan. I am trapped.

I have heard about rooting the phone, about custom ROMs, and a few other things that my 8am mind cannot recall. I am looking for advice on what the next best viable option is to make this phone stay on until the end of the contract time.

Current device memory: 1.97 total space, 0.98GB used for apps, 741mg available

Current USB storage: 11.50gb total space, 8.20gb available

I have removed the SD card as a "troubleshooting tip". I think the phone is actually working worse now, but this could just be because it is advancing in its crappiness.

Additional troubleshooting steps taken:
- have cleared the cache via holding power button and "up" volume button process
- have removed any recently added apps.
- have had the battery tested (it is a new-ish battery anyway). Not a battery issue.
- have MacGyver'ed the battery to make sure that it does not move (it was suggested that it could be a loose connection).
- have used Kies Air to transfer photos and videos. There is now really nothing that I "need" on my phone except my contacts (which for the life of me I cannot figure out how to transfer on Kies)
- have resisted doing the factory reset, only because it seems that so many people on the forums that have done it have not seen a change from doing the factory reset.

What I need: to be able have my phone stay on without rebooting to use my phone on Spotify with downloaded playlists, Overdrive and FBReader (book readers), and a bonus would be to install JewelTime app. I do not need to use it as a phone...I'll be on vacation anyway during the last week of the plan. I'm not paying for international rates! HA! Phone will be on airplane mode and really does not need wireless (except to download apps before I leave for the trip).

Your help/advice/suggestions are GREATLY accepted.
Thanks,
 
it has started the dreaded restart phase.

Are you having any other odd symptoms? (Does the screen turn on randomly, does it sometimes power on by itself when the battery is inserted, or does the "Power Off/Reboot/Airplane Mode" screen come up sometimes?)

I had a similar issue with my Sprint GS2, and it ended up being a failing power switch.

My screen would wake with just the slightest touch of the power button. Eventually, the phone started rebooting several times per day when the power switch would get stuck "on" for a few seconds.

Here are some threads with other bad-power-switch symptoms. (It's a very common problem for all the S2 models):
samsung galaxy s II won't turn on-vibrates | T-Mobile Support
http://androidforums.com/samsung-ga...xy-s-ii-wont-turn-only-beeps.html#post5935972
http://androidforums.com/samsung-epic-4g-touch/720544-galaxy-sii-sph-d710-power-button-issues.html

If it is a power button issue, you can replace it yourself for under $10 if you have the tools and skill, or send it in for repair for about $40. (Both via eBay)
 
Back
Top Bottom