Help Games wont load

[deaw]

Hi everyone. I got issue on playing my game which I love pasta by PATI. I used to be able to play it on my htc oneX, before I get the battery replaced and the phone resetted to factory setting. My phone also got some restarting issue which was fixed by the fixing shop and claimed to be software issue. The game load and works fine on wifi. The funny thing is when i take off my sim card and put it in my iphone, the game works fine on 3G . I checked the apn setting and it is all the same. I contact the game developer, but the answer was not satisfying. Would you be able to tell me what is likely to be the cause of this and how to fix it?

 

[Mikestony]

You say the game works fine on your HTC whilst on wifi but not without wifi? Is your data enabled on your HTC?

 

[deaw]

Data is enabled, i used to be able to play the game before i sent my htc for battery replacement and phone resetted to factory setting. I havent installed any other game so far , but whatapps, blackberry messenger, facebook, instagram, internet browsing all work fine. Im using vaya, apn is set as http://www.whistleout.com.au/MobilePhones/Guides/troubleshooting-mobile-internet-settings-apn. Another funny thing is i tried to used wifi to get in, and turn it off when im in the game already and it works fine with 3G once im in. However still wont go in with 3G alone at start. I also checked in mobile data usage, it said the game is using the mobile data in background and foreground. I could not find any other setting configuration (unlike IOS where i can actually restrict some apps not to used mobile data). Any other setting that I may miss? I have uninstall and reinstall the game several time, re-reset the device to factory setting again twice.