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Getting a printed/printable bill from VM
- Thread starter melim
- Start date
TampaShooters
Well-Known Member
You are aware that VM is PREPAID right? Meaning NO bill...
Yes, thanks, I'm not an idiot. 
I need ONE printed statement for a very specific purpose, and it should not be that hard for them to go into my acct, pull the info I need into a document and email it to me. You are aware that their website is a piece of shit and there's no way for one to see all their info in one place in printable form, no?
I need ONE printed statement for a very specific purpose, and it should not be that hard for them to go into my acct, pull the info I need into a document and email it to me. You are aware that their website is a piece of shit and there's no way for one to see all their info in one place in printable form, no?TampaShooters
Well-Known Member
Yes, thanks, I'm not an idiot.
Apparently, you don't understand....
Let me rephrase my last statement.... You won't get one, You can't get one, They don't create Bills.
A bill is for something you owe, VM is prepaid.
Your needs do not matter to them, they cannot create something they don't do. If you want a bill, sign up for Sprint.
And finally, if you don't believe me, and it's THAT URGENT... CALL Virgin Mobile... posting here won't get you a bill from VM.
The word "want" does not appear in any of my posts, note. "Need", as in need for official business, does. Also note I used the word "statement" in my second post to be more clear. I posted the OP yesterday in case anyone here had been able to do this and could give me advice before I contacted VM. I have since contacted them through several routes and yes, they "DON'T" do this; doesn't mean they CAN'T, only means they WON'T.
And with that, I invite you to take your condescending BS elsewhere. I've had to deal with enough unhelpful jerks in the past 2 days to last me a lifetime. Do you work for them, by any chance?
And with that, I invite you to take your condescending BS elsewhere. I've had to deal with enough unhelpful jerks in the past 2 days to last me a lifetime. Do you work for them, by any chance?
TampaShooters
Well-Known Member
I was trying to help, and obviously my answer was correct since you got the same answer from VM. If you can't or won't accept that, it's too bad. Prepaid, is a no contract, no user specific thing, I can put Santa Claus as the owner if I wanted to, it is easily modified online, so for them to issue a statement with a name and address would be meaningless, and if they did it for one, they'd have to do it for every joe in the world. I want my statement to say james bond.... I am going to change my account right now.... see ya'
So, I just have one thing left to say.....
I told you so.
Hey melim. I've been' watching this thread closely myself as I could use a statement myself. My company reimburses my cell expenses and I switched from AT&T to VM (which I have NO complaints at all, VM has been great for the last couple of months). However my company requires statements for expense reports and with VM it has been a bit dicey. My company has agreed though to printing the billing history as one attachment, then the call detail history on another. Not as convenient as having a prepared statement, but something. I'm assuming you are requesting for similar purposes. If you happen to learn more, please share with us all. Overall this android forum is a GREAT resource and there are LOTS of helpful people out there, don't let this bad experience keep you away. I've learned a lot just by reading. Anyway, good luck!!!
Thanks BeachGuy, and trust me I'm not goin' anywhere, unless I get banned. 
I'm glad your company will accept the things that are printable off the VM website, but unfortunately that won't work for my purposes (would rather not go into specifics, lest I attract more derision from the peanut gallery). I'm still waiting to hear back from them after my last and probably final plea.
One thing I might suggest- I logged on earlier today and got that popup asking me to do a survey about VM's website- if you (general you) get that, do it (!) and in the box which asks you what you'd like to see on the website, write something like: "full account information including blah, blah, blah and blah, in one place in printable form." Won't help *me* now, but it would help you, BeachGuy, and I can't imagine anyone who wouldn't consider that a considerable improvement over the scattered mess it is now.
I'm glad your company will accept the things that are printable off the VM website, but unfortunately that won't work for my purposes (would rather not go into specifics, lest I attract more derision from the peanut gallery). I'm still waiting to hear back from them after my last and probably final plea. One thing I might suggest- I logged on earlier today and got that popup asking me to do a survey about VM's website- if you (general you) get that, do it (!) and in the box which asks you what you'd like to see on the website, write something like: "full account information including blah, blah, blah and blah, in one place in printable form." Won't help *me* now, but it would help you, BeachGuy, and I can't imagine anyone who wouldn't consider that a considerable improvement over the scattered mess it is now.
You could probably see your account history on their website and print it from there.
TampaShooters
Well-Known Member
Actually, they have a very well organized and informative website. Just because it doesn't suit your needs does not make it crappy. You are still missing the obvious part of this whole thing.... Virgin Mobile is Prepaid, and as such, you can't possibly tie any account to one person since it can be changed so easily. It's quite apparent that whoever needs your "Bill" or "Statement" doesn't trust you very much.
Glad I can help.