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google play took payment but wont let me view movie

Hi all i am new to this having just bought a Samsung 10.1 tablet whilst in the US. I have just purchased a movie on google play for which payment was taken. However when i tried to watch the movie i get a message saying "not available in your country". How can goggle take my money then tell me i cannot view what i have paid for? I am not happy about this and find it impossible to get a contact number for google anywhere. Does anyone know why this may be happening. Movie was bridesmaids so not a new flic.
 
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