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Google Play won't play

D

DagenhamDave

Lurker
Google Play is dead on my Xperia Arc s. It began misbehaving giving me a -101 message. I tried the advice to clear cache and data from Google Apps etc. Remove account, add account again etc. but no good. Eventually I stated to get 'connection error' message and could get no further. I tried creating a brand new account - no good. I reset my phone in the end and with my old Google account managed to get back into Google Play. I deleted my old Google account. I created a new Google account and tried to get into Google Play again, I can get no further than 'server error' message. Any ideas?

Cheers
 
DagenhamDave said:
Google Play is dead on my Xperia Arc s. It began misbehaving giving me a -101 message. I tried the advice to clear cache and data from Google Apps etc. Remove account, add account again etc. but no good. Eventually I stated to get 'connection error' message and could get no further. I tried creating a brand new account - no good. I reset my phone in the end and with my old Google account managed to get back into Google Play. I deleted my old Google account. I created a new Google account and tried to get into Google Play again, I can get no further than 'server error' message. Any ideas?

Cheers
Click to expand...

Try downloading a different version of Google Play apk. and see if that helps. I've had to do it for several Chinese tabs that I have that didn't come with Google Play, and they work fine for me although sometimes you have to hunt around for the right version for your particular devise.
 
hiredgun said:
Try downloading a different version of Google Play apk. and see if that helps. I've had to do it for several Chinese tabs that I have that didn't come with Google Play, and they work fine for me although sometimes you have to hunt around for the right version for your particular devise.
Click to expand...

I'm not sure I can do that on my phone ? Where would I start ?

Thanks
 
Hi DagenhamDave, and welcome to Android Forums! :ciao:

It sounds like that 101 error indicates that there isn't sufficient free space on your phone to install anything else. Try uninstalling some apps that you don't need and see if that helps. :thumbup:
 
OK, found the option to do this. Downloaded and installed OK. Managed to get further than before, was able to login to Google Play but now stuck on "No connection retry" screen. I do have a connection.
 
Since Android Market turned into Google Play I have had nothing but random issues, ranging from the most common 'no connection retry' (on a 4G LTE connection? really, Google?) to the odd download error (usually 927 or 403). there really is no fix, clearing cache and such are merely placebos. just have to wait. when it happens you usually lost the connection to Google itself. their apps go through a proxy that goes down often--even Chrome will refuse to load websites when this happens, and you can often go into your account and sync and Google will show 'sync error'.

However, the new Play Store (not official yet, it's on Android Police) with the Material Design cues seems to work pretty well. none of the above errors yet.

"No Connection Retry" and "Connection Timed Out" are not related to the internet connection itself, but an indication you lost connection to the Google servers. your sync will show 'sync error' as well when this happens

"Could not be downloaded due to an error" is a random error code having more to do with Play Store taking too long to wake the Download Manager process and it times out giving that error. if you watch carefully, when this error happens before it does, you won't see the animated 'download' status bar icon at all. this means Google Play Store couldn't open the Download Manager app to initiate the download and failed. found that one out with a logcat on a rooted tablet. For reasons i have not failed to grasp as yet, Amazon is immune to that particular issue. it seems to flawlessly launch Download process properly.
 
nickdalzell said:
Since Android Market turned into Google Play I have had nothing but random issues, ranging from the most common 'no connection retry' (on a 4G LTE connection? really, Google?) to the odd download error (usually 927 or 403). there really is no fix, clearing cache and such are merely placebos. just have to wait. when it happens you usually lost the connection to Google itself. their apps go through a proxy that goes down often--even Chrome will refuse to load websites when this happens, and you can often go into your account and sync and Google will show 'sync error'.

However, the new Play Store (not official yet, it's on Android Police) with the Material Design cues seems to work pretty well. none of the above errors yet.

"No Connection Retry" and "Connection Timed Out" are not related to the internet connection itself, but an indication you lost connection to the Google servers. your sync will show 'sync error' as well when this happens

"Could not be downloaded due to an error" is a random error code having more to do with Play Store taking too long to wake the Download Manager process and it times out giving that error. if you watch carefully, when this error happens before it does, you won't see the animated 'download' status bar icon at all. this means Google Play Store couldn't open the Download Manager app to initiate the download and failed. found that one out with a logcat on a rooted tablet. For reasons i have not failed to grasp as yet, Amazon is immune to that particular issue. it seems to flawlessly launch Download process properly.
Click to expand...

Interesting but unfortunately doesn't help my situation. I am giving up on this so thanks for everyone's efforts but please don't waste any more time on this one
 
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