I have had my phone factory reset by Orange and now I cannot get the apps I was using back. When I go load an app the words come up You need a Google Play Store app first. Google say there is not an app for my phone and Orange say that their is nothing they can do about it, means sending it to KTE or getting a new phone or make do with what I have. Any help would be appreciated please.
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CDPlant
Android Expert
That is strange that the Play Store didn't come back when you reset the phone 
You could try installing it yourself. The link here - Download: Latest Google Play Store 3.10.9 With New Post-Install UI, Translate Button, And More has a download for the latest play store app, and you could put it on your phone and try installing it from there. It should work ok but it doesn't always. Let us know how that goes and if it doesn't I'll try and think of another way.
You could try installing it yourself. The link here - Download: Latest Google Play Store 3.10.9 With New Post-Install UI, Translate Button, And More has a download for the latest play store app, and you could put it on your phone and try installing it from there. It should work ok but it doesn't always. Let us know how that goes and if it doesn't I'll try and think of another way.
CD Plant thank you for your reply, I tried to open the link but it came up Orange in french which I have had before and it was a lot trouble to get rid of.So I did not go any further, maybe I should have but I have decided to change the phone now. Many thanks for your help it is appreciated.