Hello techmommie. Welcome to Android Forums. I've not used the places app so I'm not going to be a big help. You will want to make certain that you have GPS enabled for the app. Beyond that I haven't a clue. We have an area here at AF for general Android questions that I suggest you check out. I'm sure the good users in there will know more about your places app and can better advise you. Here is a link to that area: Android Lounge - Android Forums Best of luck to you and thanks for joining the community. I hope you enjoy your time here.
Hello and welcome aboard. I think you would get a better answer for your concern inside your device's support forum.
You can select it from the list here and join your device's area of support - where you'll be able to find some cool information and will be the best place to get device specific help.
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