Help Haroon Mahmood - How To Reset Samsung Galaxy Grand 2

[Haroon Mahmood]

Hello,
I am Haroon Mahmood. I am new to this forum. I want to know, How to reset my Phone( Samsung Galaxy Grand 2)? Because my phone is getting hanged while using whats app. Please give me some suggestions.
Thanks & Regards
Haroon Mahmood

 

[Pugs1957]

Wiping system cache may help

1. Turn off your smartphone
2. Press and hold the "Volume Up", "Home" and "Power" buttons at the same time
3. Once the phone vibrates, release the "Power" button but keep pressing the other two
4. As soon as the "Android System Recover" screen appears, release the "Volume Up" and "Home" buttons
5. From the recovery menu, press "Volume Down" to navigate to and highlight "Wipe cache partition"
6. Press "Power" to select the option. Your phone will now wipe the cache partition and it will reboot in normal mode

1. 
   If you still experience hangs you could reset the device but be warned this will erase all data so make sure you have backed up your device

1. From the home screen, press the "Menu" button
2. Tap "Settings" and go to the "Accounts" tab
3. Tap "Backup and reset"
4. If desired, clear the check boxes associated with "Automatic restore" and "Back up my data"
5. Tap "Factory data reset" > "Reset device"
6. Assuming that your smartphone has screen lock enabled, you will be required to enter your PIN or password and tap "Continue"
7. Tap "Delete all" to confirm

1. 
   

 

[Haroon Mahmood]

Thanks Pugs,
I hope that these steps will help me to get rid of this problem.
Haroon Mahmood