Hello,
I recently purchased a new Android 9 phone. With my previous Android 9 phone, I would transfer files and videos to my Windows 10 laptop via USB cable with no problem. But when I connect my new Android phone to my laptop, in This PC, it shows the phone folder, but when I click on the folder, it is empty. When I do the same thing with my old phone, it shows all of the documents and videos. Is there an adjustment that I need to make here?
Thank you
I recently purchased a new Android 9 phone. With my previous Android 9 phone, I would transfer files and videos to my Windows 10 laptop via USB cable with no problem. But when I connect my new Android phone to my laptop, in This PC, it shows the phone folder, but when I click on the folder, it is empty. When I do the same thing with my old phone, it shows all of the documents and videos. Is there an adjustment that I need to make here?
Thank you