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I can't seem to be able to remove "Ali's Webpage AD" from my phone. Every time I clean my storage it comes back later. Can you help please?
How are you cleaning your storage? Have you tried anything like Malwarebytes to identify any malware that may be installed on your phone?
I go to settings then storage and press clean. I see the "Ali's Wepage AD" being deleted. And when I try this again later it's back in storage. I use McAfee on my Samsung note 8 but it does detect it.
"Ali" meaning Alibaba? The Chinese internet, e-commerce, technology and data company.
Are you using any of their apps?
https://play.google.com/store/apps/developer?id=Alibaba+Mobile
Or possibly you got some app or game installed that's using Alibaba's advertising services for monetization? And that folder could be the temp cache for the ads.
Just found this, same thing with a Xiaomi phone running MIUI.
http://en.miui.com/thread-417338-1-1.html
View attachment 130426
That very much confirms it, "TAOBAO" is Alibaba. And would normally only have that they was using the Taobao app(Chinese only).
I've used this app in the past to identify bad apps.Is there any anti malware that I can download to resolve this?
I am not using the Taobao app. I'm in the UK. Is there any anti malware that I can download to resolve this?
I'm using a Samsung Note 8You wouldn't usually be using Taobao anyway, unless you're in China. Are you using a Xiaomi phone? Because from the other Xiaomi thread I posted, I suspect it might be a system process in MIUI doing it. MIUI being the heavily customized version of Android that Xiaomi phones run. Maybe Xiaomi partnered with Alibaba for monetization or user data mining or something?
I'll try and take a screen shot.Maybe it would help if we could see a screenshot of the ad. Press volume down + power simultaneously to take a screenshot and post a pic here.
I'm using a Samsung Note 8
I'll try and take a screen shot.
So it could be some app or game(possibly of Chinese origin) you've got installed that's doing it, that is monetized with Alibaba's ad services. Are you using any apps or games that you know have ads in them?
Delete anything by cheetah.
Delete anything by cheetah.