Hi all
I hope someone could help me as i am completely confused etc on what to do.
I have an arc s and had a 500mb limit on my account, in the first month i apparently went over this by double. I could not work our why as i only used what i used on my old phone and never went any were near my 500mb limit. I contacted orange and they couldnt work it out so were nice enough to remove the charge. On my last phone the internet was on 24/7 with never a problem.
After going to my limit each month i upgraded my plan to 1gb a month and i am still having issues of using it all.
I now use my wifi as much as i can and find the mobile internet is on for about 8 hours a day if that. But last month i have been charged ten pound for going over my 1gb limit again and i dont know why. I spoke to orange and they dont know and suggested downloading an app to find out what is using the data. I took a look and downloaded one (whilst on wifi of course haha) but dont understand it i downloaded my data manager
Please help
I hope someone could help me as i am completely confused etc on what to do.
I have an arc s and had a 500mb limit on my account, in the first month i apparently went over this by double. I could not work our why as i only used what i used on my old phone and never went any were near my 500mb limit. I contacted orange and they couldnt work it out so were nice enough to remove the charge. On my last phone the internet was on 24/7 with never a problem.
After going to my limit each month i upgraded my plan to 1gb a month and i am still having issues of using it all.
I now use my wifi as much as i can and find the mobile internet is on for about 8 hours a day if that. But last month i have been charged ten pound for going over my 1gb limit again and i dont know why. I spoke to orange and they dont know and suggested downloading an app to find out what is using the data. I took a look and downloaded one (whilst on wifi of course haha) but dont understand it i downloaded my data manager
Please help