Hi There,
I just got the HTC Tatoo a few days ago, & I can't get it to sync with my Outlook Contacts & Calander. I'm using the latest version of HTCSync, downloaded from the HTC website. (Done it 5 times now, deleting the previous one first).
I've contacted the supprt line 3 times already, & after getting really frustrated with the lack of help, they promised someone higher up the chain would call me back with a solution, but they haven't followed thru!
My laptop is running XP (sp3) & my version of Outlook is 2003.
The Sync program loads (very slowly from the "ASIA 1 or 2" option, then installs ok & even pops up onto the screens of both the laptop & phone when the HTC supplied cable is connected.
I don't get any error msg's, jus the HTCSync window on the laptop, & the phone just shows the sync symbol, a white triangle with a ! thru it in the top left corner. It also says "Syncronising..." but nothig else happens.
When I try to click on "Sync Manager" nothing happens either!
I have the "usb debugging" option cheked on the phone.
Has anyone else had this problem?
My last 2 phones (02 & Nokia) had no problems at all.
Hoping someone can help,
Kind Regards,
Kez.
I just got the HTC Tatoo a few days ago, & I can't get it to sync with my Outlook Contacts & Calander. I'm using the latest version of HTCSync, downloaded from the HTC website. (Done it 5 times now, deleting the previous one first).
I've contacted the supprt line 3 times already, & after getting really frustrated with the lack of help, they promised someone higher up the chain would call me back with a solution, but they haven't followed thru!
My laptop is running XP (sp3) & my version of Outlook is 2003.
The Sync program loads (very slowly from the "ASIA 1 or 2" option, then installs ok & even pops up onto the screens of both the laptop & phone when the HTC supplied cable is connected.
I don't get any error msg's, jus the HTCSync window on the laptop, & the phone just shows the sync symbol, a white triangle with a ! thru it in the top left corner. It also says "Syncronising..." but nothig else happens.
When I try to click on "Sync Manager" nothing happens either!
I have the "usb debugging" option cheked on the phone.
Has anyone else had this problem?
My last 2 phones (02 & Nokia) had no problems at all.
Hoping someone can help,
Kind Regards,
Kez.