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Help HELP!!! NWA!!!!!!

FRESHCMB

Well-Known Member
MY NOTE 4 HOME BUTTON DOESNT WRK, AS IN BEING PRESSED TO DO A MASTER RESET... BUT MY FINGERPRINT SCANNER WAS WRKIN WHICH WAS MY SECURITY LOCK SCREEN.... RESTARTED MY PHONE NOW THE SCANNER ISN'T WORKIN AND TAKING ME TO A BACK UP PASSWORD THT I HAVE NO KNOWLEDGE OF...... LONG STORY SHORT.. I NEED TO DO A MASTER RESET WITH OUT MY HOME BUTTON... HELP PLZ
 
Two options. The first, assuming you don't have a hardware fault with the home button, is:

Power off the Note 4. Press and hold both Volume Up + Home + power on. In the recovery menu select data factory reset with Volume buttons. Press power to confirm.

If this doesn't work and you have set up either the android device manager or the samsung find my mobile service, then you can reset the phone through that.

Good luck!

Regards,
Eric.
 
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