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Help Help, (Problem below)

GabbychuAndBear

GabbychuAndBear

Lurker
"Really need some help. So my phone (i have a Samsung galaxy s3) messing up, earlier this morning it went for an update and ever since then its been messed up and now it wont even do basic software updates. My snapchat, youtube, google play (app store), and gmail wont work AND my texts wont send. But the thing is, i paid my bill(i even got a text right before my phone started messing up) And i can call, my kik works, my fb, and messenger work. My phone is being really slow and keeps freezing. Ive restarted it multiple times and even took the battery out and left it out for over an hour. Really need some help. Please let me know if anyone knows what to do ;-; please keep in mind that i have NOT gotten my phone wet at all and i havent dropped it anytime soon." My wifey needs help, please help as soon as possible please
 
Hello there and welcome!
I would assume you were not rooted when you took the update?

You could try the next simplest thing:
.... boot into recovery and wipe the cache partition, ONLY the cache partition, then reboot from there. :)
https://www.androidpit.com/galaxy-s3-recovery-mode-how-to-reboot-into-recovery
First, turn your Galaxy S3 off. Now, press and hold the Volume Up, Power and Home buttons until you see the Samsung screen. Release the Power button but continue to press Home and Volume Up until you are brought to the stock recovery mode on the Galaxy S3
Click to expand...

The next thing to do is to backup your important things and factory reset (as factory reset will wipe your device clean).

Third option is to flash the firmware (which will also wipe the device clean).
 
GabbychuAndBear said:
Yes damn autocorrect and are there any other ways to fix this problem just in case? If it doesn't work
Click to expand...
If there is, I'm not aware of it. There may be some way to apply an update via the sd card (done in recovery) but I don't know how, sorry.
Perhaps someone else will pop in here with other options :)
 
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