Help with GrooVe IP Please! Login Issues!

[joshm662]

Can someone PLEASE help me out here? I'm getting irritated with this GrooVe IP program. It is constantly telling me that my username or password is incorrect and I don't know why. I created my Google Voice account after having a regular Google account for years, so it naturally used my same account, I didn't create a new username or password for Google Voice, it has always used my original Google account, so why is it telling me my information is wrong?

I can login perfectly over my home computer, so I know I'm not getting the username and password wrong. Can someone please help me? I have Google Voice on my phone and GrooVe IP as well using a Virgin Mobile account on a LG Optimus V.

Any help would be greatly appreciated!

 

[lexluthor]

Are you trying to log on using an @ gmail.com address? Putting in the whole email address?

 

[joshm662]

yea i put in the whole email address sometimes and other times i dont... ive tried it every way possible and the funny thing is that it works sometimes and other times it doesnt.... is this a bug or something? i cant login about 50% of the time the other half it says it is the wrong username or password... wtf?

 

[snrb]

yea i put in the whole email address sometimes and other times i dont... ive tried it every way possible and the funny thing is that it works sometimes and other times it doesnt.... is this a bug or something? i cant login about 50% of the time the other half it says it is the wrong username or password... wtf?

Would suggest trying a clean install. Uninstall the app, restart the device then install the app. Could be something was corrupted on download/install.