Help Help with mxq box

[Horner88]

Hello I was hoping someone can give me a answer to this problem,

One of the first boxes mxq I sorted out for a friend keeps crashing.

I've tried re-installing kodi
Factory reset the Android box
Tried updating the mxq
Even try going into developer options and changing the select runtime but crashes before finishing.

And help with this would be grateful

 

[mikedt]

If it keeps crashing, return it as faulty for replacement or refund, nothing else you can do.

 

[Horner88]

OK thanks for your help, I'll just have to put in the bin as this box is over 2 years old.

Or and one more thing I have another box that won't go off factory reset screen went I go to reboot it just reboots back to the factor reset screen