Hey all.i m using the j5 2017.i notice that i am charged without making any calls.specially the last incident.i put 5 more euros two days ago.i only made short-1 beap-calls(don t knkw the name for it),so others know i called them.this normally is free of charge.but my money are half less...is there anything wrong with the device or settings???i have the ingernet data OFF since i connect via wifi.please help.coukdn t find other reason why my money are spent...
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Help with unplanned cost
- Thread starter 11panos04
- Start date
Check with your carrier first of all, might be an error with their billing.
Does your carrier let you look at your expenditure via their website? Mine does, which would let me identify the cause, though it usually takes a couple of days for the information to become available.
Are you abroad, or near a national border? If your phone was connected to a foreign network the charging might be different (though if both are within the EU that should not make any difference). Just trying to think of possibilities.
Are you abroad, or near a national border? If your phone was connected to a foreign network the charging might be different (though if both are within the EU that should not make any difference). Just trying to think of possibilities.