Help

[Mib1984]

Hi all this is new on me but I keep getting a red circle with a white eye if I click on it this brings up a popup straight away can't get rid of it I've tried anti virus and Malware remover but nothing seems to get rid I have attached a pic of a screen grab

 

[SomethingWeird]

Have you installed any apps outside of google play. You know, the ones that require to enable Unknown Sources.

 

[Mib1984]

Yes but had them on since I had my s5 so unless one of them is doing it

 

[plnelson]

Hi all this is new on me but I keep getting a red circle with a white eye if I click on it this brings up a popup straight away can't get rid of it I've tried anti virus and Malware remover but nothing seems to get rid I have attached a pic of a screen grab

I don't understand when/where you get this. Your screenshot seems to show a media player app of some kind. Do you only get the red eye icon in that app, or in other apps? What is the popup that you get? Really: you need to provide a lot more information and detail in your question.

 

[Mib1984]

Just pops up randomly with different game apps each time. I have tried anti virus and anti Malware with no luck it looks like a vr app icon but in red

 

[chanchan05]

Have you tried pressing it?

 

[Mib1984]

Just brings up more ads

 

[plnelson]

Just pops up randomly with different game apps each time. I have tried anti virus and anti Malware with no luck it looks like a vr app icon but in red

Only game apps, but not other apps? The screenshot looked like a media player, not a game.

1. Press the Recent Apps button on the lower left of your phone.
2. Press "close all"
3. Bring up one of the apps that triggers the mystery icon.
4. When the mystery icon appears press the Recent Apps button again and see is there are any additional apps running besides the app you started.

Also, go to Settings>Application manager and see if there are any applications whose icon is that red eye (or, for that matter, any applications you don't recognize).

"Have you tried pressing it?"

Just brings up more ads

Do the ads have anything in common that might give us a clue about the icon?

 

[Mib1984]

thank you all for your help i believe i have found the app that is causing the problem bluetooth app sender by marsoft from google plays reviews seems like it updated and has done it to a few people