Help

[Evelyn i]

So, I'm wanting to turn off parental controls that is now affecting my apps.

It wouldn't even let me download this forum app.

My mother said she didn't set it up and neither did i. It's asking for a pin, so I find a Google play pin thing and change the pin. Go to settings, try to turn off parental controls. Tells me I have to put the pin in. When I put the pin in it says it incorrect when I know it isn't.

 

[Mikestony]

Hello,
Google parental controls don't just enable themselves. They were set up manually by someone who cares about what you have access to.

The person whose Google account which this device is associated with, is the person you need to speak with to change this setting.