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Hey!!! Please Help.

Step3000

Lurker
My phone started freezing up and closing apps so I tried a internal factory reset yesterday through Settings. When the phone booted up it was stuck on the red eye. I tried the external factory reset next by holding down the Power, Volume Up and Down Keys. I cleared cache and reset and the phone is still stuck on the red eye. What else can I do?
 
Hello and welcome aboard.

Sorry to hear that you are having problems with your phone. ...Usually... resetting the device most likely should have correct the problem.

Question; is the phone rooted?
 
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