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hi yal

Hello bamatwn... welcome to Android Forums. For the best help you will need to check out the area we have for your Android device. You will find the user in that area know your device well will be best suited to assist you.
Android Phones - Android Forums
Android Tablets & MIDs - Android Forums


Just open the link that represents your device, find your device in the list provided, and give it a click. Ask for specific help there.

Have fun and thanks for joining the community
 
What make and model phone do you have and which carrier are you on, then we can get to the root of your problem and find you the proper help you need
 
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