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Deleted User
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So I bought my GS6 about a month ago, and for the first two weeks, the device worked great. Then out of the blue, the touch screen started acting really weird. This was obvious when I performed actions such as trying to drag down the notification bar. It also became a problem when typing, specifically keys near the edge of the screen like the "A" key, space bar, or backspace key. I tried a soft reset, cache reset, and eventually bit the bullet and did a full factory reset. Nothing helped, and since I was now outside Best Buy's extremely short 14 day exchange policy, I now had to get the phone replaced on my own.
Luckily, there is an AT&T device replacement center near my home, so getting the device swapped for a working one using my one year Samsung warranty took no longer than an hour. A few hours after, I started customizing the device again by putting all the apps where I like them on my home screens, signing into my social media accounts, etc. While doing this, I started to notice some entirely new touch screen issues. Now, doing simple things like dragging an app from one screen to another became a total pain. It was impossible to even scroll through my Facebook feed without accidentally hitting a link and opening up a whole new window.
Basically, I am now planning on going back to the device replacement center and try out my third S6 within a month. Is this something that I should expect with this device, or am I just having really bad luck? I owned the S4 and S2 for a total of 4 years before this device, and have never had any issue even close to this. Please provide any recommendations or tips if applicable. Thank you.
Luckily, there is an AT&T device replacement center near my home, so getting the device swapped for a working one using my one year Samsung warranty took no longer than an hour. A few hours after, I started customizing the device again by putting all the apps where I like them on my home screens, signing into my social media accounts, etc. While doing this, I started to notice some entirely new touch screen issues. Now, doing simple things like dragging an app from one screen to another became a total pain. It was impossible to even scroll through my Facebook feed without accidentally hitting a link and opening up a whole new window.
Basically, I am now planning on going back to the device replacement center and try out my third S6 within a month. Is this something that I should expect with this device, or am I just having really bad luck? I owned the S4 and S2 for a total of 4 years before this device, and have never had any issue even close to this. Please provide any recommendations or tips if applicable. Thank you.