Hello,
My Note 4 has been experiencing at least 3 different forms of advertising hijacks which seems to be getting worse. The first type is when I open a King game I sometimes will be taken to the PlayStore and shown a similar game to download. This may be normal but I find it annoying. Related to this is I use the Samsung S Health app and again upon starting it up I will almost always be taken somewhere for a download of some related app. Same thing happens when I open Gallery. My second hijack type is less frequent but occurs at least one a week. While doing anything with the phone it will vibrate twice and an official looking Android screen will appear stating that my phone needs a critical update because of a virus infection, low memory or battery issue. Each of these appear official but they appear to be trying to get me to down load an app that will fix the problem. I cancel out of these each time they occur. My last hijack type and this just started last week is the phone will randomly sound the classic Apple ring tone and a voice will tell me I've just won a Mac Power book and pops up a window telling me how to claim my prize. This one if the most concerning because it will do it while the phone is locked and not being used so there is no apparent trigger. The first time this happened I thought it was someone else's iPhone ringing nearby. Image my surprise when the voice started up and it was my Note 4!
My browser is FireFox and I have scanned the phone with Dr. Web, CM Security, Malwarebytes and AVG and they all report nothing - no virus and no malware. It concerns me that no scan seemed to detect anything when clearly the phone has some sort of if not virus at least a malware infection. Any help would be appreciated.
My Note 4 has been experiencing at least 3 different forms of advertising hijacks which seems to be getting worse. The first type is when I open a King game I sometimes will be taken to the PlayStore and shown a similar game to download. This may be normal but I find it annoying. Related to this is I use the Samsung S Health app and again upon starting it up I will almost always be taken somewhere for a download of some related app. Same thing happens when I open Gallery. My second hijack type is less frequent but occurs at least one a week. While doing anything with the phone it will vibrate twice and an official looking Android screen will appear stating that my phone needs a critical update because of a virus infection, low memory or battery issue. Each of these appear official but they appear to be trying to get me to down load an app that will fix the problem. I cancel out of these each time they occur. My last hijack type and this just started last week is the phone will randomly sound the classic Apple ring tone and a voice will tell me I've just won a Mac Power book and pops up a window telling me how to claim my prize. This one if the most concerning because it will do it while the phone is locked and not being used so there is no apparent trigger. The first time this happened I thought it was someone else's iPhone ringing nearby. Image my surprise when the voice started up and it was my Note 4!
My browser is FireFox and I have scanned the phone with Dr. Web, CM Security, Malwarebytes and AVG and they all report nothing - no virus and no malware. It concerns me that no scan seemed to detect anything when clearly the phone has some sort of if not virus at least a malware infection. Any help would be appreciated.
