Help How can i find out the PDA version installed inside a bricked phone?

[manir mia]

i have a small mobile shop. sometimes i need to flash customers phone.
If a phone is bricked or, in bootloop, How can i find out the PDA version installed inside the phone?
I need to know that because i can re-flash the exact PDA file without any problem.
Downgrade does not happen anymore on new devices. i need to know which firmware is correct for my device among hundreds of updates found on sammobile or other site.

Thanks in advance

 

[Hadron]

If the phone is in a bootloop I'd try to boot into the bootloader. On many phones you can get some software and model information off that screen. I don't know about Samsungs though.

If it's really bricked, in the sense that I'd use that word, I don't think you can because it would be completely unresponsive. But people use that word to mean different things, so it depends on how "bricked" it is. If it can't respond then I assume you've got more specialist kit for dealing with it anyway, but all I can think of would be to ask the customer about the phone (unlocked or a carrier model), whether it's up to date with updates, then hope that it's just the most recent one for that model.

 

[manir mia]

There might be an way. I wonder how Samsung Kies automatically choose a correct firmware for the phone. I have never used Kies though. I hope it gets easier with Odin someday. Customers want their phone to be flashed instantly.. I don't know how to educate them all about this
I have a question for you sir...
Is it possible to work with Fastboot if the phone has USB disabled inside and you can't access your phone at the moment?

 

[Jfalls63]

Samsung phones are not fastboot devices. Kies and Smart Switch uses the device model number and SN to select the correct firmware and I'm guessing that it would flash the most recent version.
You use to be able to see the current software version in recovery. Think it was the third line from the top.
U.S. carrier branded is easier to figure out the correct firmware than unlocked international versions except when dealing with US MVNO branded like Boost Mobile and Tracphone. Their firmware may not be available at all.