How to back up my sprint galaxy s2

[bigdoninmi]

I have looked for a similar thread but haven't found anything yet. I have had my phone for about 2 years and it's starting to act up. I have had to reinstall kies for it to get kies to recognize my phone. I reinstalled it tonight and "backed up" my phone and I'm not sure it actually backed it up. When I try and look at my contacts it shows me only 1(it said something about contacts that were synced with social network sites won't show up) and I know for a fact there are at least 100 that have no connection to any on-line site. Also when i installed kies and hooked up my phone it never asked me if I wanted to back up media files of any kind(not sure why). My phone says it backs up to my gmail account that i created for the app store but I don't see anything there(or I may not know what I'm doing to look for it) when I check the account, I have never used the account for anything. I just accessed it for the first time on my lap top tonight. I'm trying to make sure I get everything backed up so I can so a factory reset as my gallery has stopped worked and I can't get my phone to hold a charge for anything even after trying a second battery.

Thanks for any help people can offer, I am really starting to get annoyed. I can't get a new phone anytime soon so I'm stuck with this till work decided to get new phones.

 

[Rukbat]

Get an app like App Backup and Restore. Back up your apps. Get Helium. Back your app data. Get SMS Backup+. Back up your messages. Export your contacts. Copy any pictures, videos, music, docs, etc., to your computer. Put all the folders of backups in one folder, labeled something like 2-10-14 Backup.

Now save that folder to a cloud account, Google or Dropbox or something. And if you have a spare SD or microSD card, back it up to there too.

Try restoring the data to your apps, and the SMA to your SMS app. You can listen to your songs, look at your videos and pictures, etc.

If all is backed up and will work or restore, have at it. Factory reset or do whatever you think will help.

Kies kinda sorta works. Copying files, then checking them, always works. (If there's anything on the phone you really don't want to lose it should be backed up already. What if someone stole your phone tonight? Anything not backed up is something we don't really want to keep.)