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Help How to fix Google Play Store cannot install apps & its offline?

Settings
Apps
(show system)
Google Play Services
storage
manage data
clear all data

(back to apps)

Google Play Store
storage
clear data

(back to homescreen)

Open the Play Store app.

Settings
reset all your previous settings.

Scroll down to About Play Store
tap it.

This will let you know if the Play Store app is up to date.

Go back to My Apps.

Check for updates.

Before you try any of them, wait for five minutes or so, because Google will probably want to download a bit of whatever to Google Play Services.

After this, it should work fine again.
 
LewisH99 said:
This gives the app a fresh start and can help fix issues.
  1. Open your device's Settings app .
  2. Tap Apps & notifications. See all apps.
  3. Scroll down and tap Google Play Store .
  4. Tap Storage. Clear Cache.
  5. Next, tap Clear data.
  6. Re-open the Play Store & try your download again.
Click to expand...
Didn't you read my reply right above yours?
 
I preferred the second version. It had numbers and dots an stuff :p :D
 
Madasa said:
I preferred the second version. It had numbers and dots an stuff :p :D
Click to expand...

Well, it may have looked better, but it did not mention deleting the data from Google Play Services, which is often necessary (in my experience) to remedy this issue.

So, as I have noticed throughout my life, things that look better are not always better.
 
try changing your network from Wifi to 4G or 4G to Wi-fi

Still now, i am not able to install or update apps on my oneplus5t via Cellular Network. But i can via in-house Wi-fi
 
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puppykickr said:
Well, it may have looked better, but it did not mention deleting the data from Google Play Services, which is often necessary (in my experience) to remedy this issue.

So, as I have noticed throughout my life, things that look better are not always better.
Click to expand...
OK so I did what you said but I'm not sure it worked for the jp5 tablets and I looked and I don't have Google play services
 
JP5?
The device for prisoners?

Well, right there is why you can't download apps- and why Google Services is not installed.

If you are out, the very best remedy for you, your time, and your effort, is to get another device.

See if you can't get one of the free phones from the government {that is what I am using to type this answer}.

If you are die-hard set on making this device work, then may I suggest looking on this forum specifically for the sections devoted to the JP5.
There is extensive information here about how to get that device to do at least some of what a typical civilian device can do.

Unfortunately, this performance will still be lss than can be expected from a $20 Android phone from the local dollar store.

I know it sucks, man.
But it is what it is.

If it is the device that I think it is, hopefully you got all your personal media {pics, videos, documents, etc.} off of it and stored online or on an SD card {preferably both}.

Good luck.
 
Try to clear all the data of your Play Store as well as clear the cache, if the problem still persists then try to download apps from your phone's native app store like Samsung has its own Samsung store
 
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