Help How to opt out the Designed for Families program of Google Play?

[James_Watson]

Hi,

I have a free app available on Google Play. I got an email from Google Play after I submitted the 'Target audience and content' for this app on 'App content' page of Play Console today. It said that my app does not meet their eligibility criteria for the Designed for Families program.

As my app is designed for everyone, I decide not to participate in the Designed for Families program for the app. But I failed to find any options to allow me to opt out the Designed for Families program.

Sign in to my Play Console.
Select my app.
On the left menu, click Store presence > Pricing & distribution.

But in the 'User programs' section, I couldn't find the "Designed for Families".
There are only 'Managed Google Play' and 'Daydream'.

Why is not there a checkbox about "Designed for Families" for me to uncheck?

Thank you in advance.

 

[James_Watson]

Hi,

I have a free app available on Google Play. I got an email from Google Play after I submitted the 'Target audience and content' for this app on 'App content' page of Play Console today. It said that my app does not meet their eligibility criteria for the Designed for Families program.

As my app is designed for everyone, I decide not to participate in the Designed for Families program for the app. But I failed to find any options to allow me to opt out the Designed for Families program.

Sign in to my Play Console.
Select my app.
On the left menu, click Store presence > Pricing & distribution.

But in the 'User programs' section, I couldn't find the "Designed for Families".
There are only 'Managed Google Play' and 'Daydream'.

Why is not there a checkbox about "Designed for Families" for me to uncheck?

Thank you in advance.

At last, I contacted the Customer Service of Google Play Developer Console. They accepted my app update.
Probably there is some defect for their developer console and review procedure about the Designed for Families program.