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how to stop constant reboot

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i have the htc incredible from verizon i keep getting the white htc screen and when i try to factory reset it it willnotlet me i get a phone with a red triangle and a red !!!! what is this and how can i fix my phone?
 
That sounds like recovery mode. Press the volume up button and power buttons together and that should bring up the recovery menu, which will let you do a factory reset.
 
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