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HP printer plugin on Tab2 A10 running 5.01

Andy_Royd

Lurker
Hi, I am trying to help someone with a Lenovo Tab2 A10 tablet and an HP all-in-one printer.

I have the printer connected to a router via wifi and verified as working from a PC.

I have both the HP all-in-one remote software and the HP printer plugin apps.

The 'remote' app can print to the HP and I can see such details as the printer's IP .

However, when I open chrome browser or the "gallery" app I do not find a print option on the menu. !!

If I look in settings | manage apps , the printer plugin launch button is greyed out and I don't see anything that would seem to be related to it in the process list. I have several questions about what is going on.

1. Should I be able to 'launch' the printer plugin , or is it normal that it's greyed out?

2. Is this plugin compatible with 5.01?

3. Is there a conflict in having both of these apps installed?

4. I see some talk of enabling/disabling these services but it never matches what I see on this version of android on the this tab. Most confusing. If this needs to be enabled how do I get to that in this tablet?

5. What do I need to get a print option on the browser menu?

Thanks for any help untangling mess. It's a severe limitation not having full printing capabilities.
 
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