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HTC 10 Crashing

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Gil8686

Lurker
Hey Everyone, Just got my HTC 10 - set up went smoothly but it's constantly freezing and crashing. I'm wondering if others are having the same problem or if my unit is defective. I'm doing a Reset as I type this, hopefully, the crashes will stop. Let me know if you're seeing the same thing!

Thanks.
 
Gil8686 said:
Hey Everyone, Just got my HTC 10 - set up went smoothly but it's constantly freezing and crashing. I'm wondering if others are having the same problem or if my unit is defective. I'm doing a Reset as I type this, hopefully, the crashes will stop. Let me know if you're seeing the same thing!
Thanks.
Click to expand...

The only thing I've come across so far was caused by an app I installed & I found the workaround to make everything O-TAY :thumbsupdroid: :

I use the app Ultimate Rotation Control:
https://play.google.com/store/apps/details?id=nl.fameit.rotate&hl=en
https://play.google.com/store/apps/details?id=nl.fameit.rotate_license&hl=en

Long story short,you can customize rotation/orientation on a per-app basis.
If you do this,the camera app orientation needs to be set to Auto (for rotation orientation).
Anything else & you'll get nothing but a black screen when opening the camera app.

Also,if you choose to not use the per app option,the camera app will work as intended.
I was freaking out at 1st,being a brand new phone,even though an exchange,if need be,would be painless enough.

Safe Mode is your friend,that's how I was able to quickly determine the cause of my issues.
There's a good chance your crashing/issues are caused by an app you've installed,give Safe Mode a shot & see what turns up:
https://support.t-mobile.com/docs/DOC-25901
 
Mine is very laggy when it first starts up (and the start-up jingle stutters too), but after a minute or so it's fine.

Anyone else had this?
 
@ Kolio: Thanks so much for the tip about Ultimate Rotation Control. I noticed that all I got was a black screen when I turned on the camera, and had no idea why. I got around it by hitting the power button twice. Totally forgot about Rotation Control! Well, I applied your fix and the camera is working just as it should, no workaround needed. :-)
 
yep- same issue here. had the phone brand new for now 35 days. it started 2 days ago, whereby the handset just reboots without warning and then asks to send an error report once it has restarted. very frustrating for a brand new handset. the guy in store thinks its a faulty battery. needs to be sent to HTC for repair which takes 2 weeks.. great. just what you want from a new phone!!
 
Lloydie85 said:
yep- same issue here. had the phone brand new for now 35 days. it started 2 days ago, whereby the handset just reboots without warning and then asks to send an error report once it has restarted. very frustrating for a brand new handset. the guy in store thinks its a faulty battery. needs to be sent to HTC for repair which takes 2 weeks.. great. just what you want from a new phone!!
Click to expand...

Wow, sorry to hear it! But it does happen. If you have *any* other issues you should go straight to HTC and get a new handset through the protection (ut-oh or whatever) plan. You may have a lemon, which is unfortunate but does happen.
 
I had the phone notify me of an unexpected reboot once in maybe a week of ownership, and the startup animation is definitely laggy, but other than that no stability or performance issues.
 
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