Hello, Idk anything about phones but I'm gonna try in hopes of getting my phone repaired.. Sending my phone in to HTC did not help at all, they claimed that they was nothing wrong but my phone does not even turn on! Basically, A few days ago, I recieved an update for my HOX, However, half way into the update my phone screen turned black and entered a screen with a red triangle with an exclamation mark... I can turn off my phone from there and trying to turn it on only gets m to the Quietly Brilliant screen.My phone is unlocked..Thank you..Oh, My phone is not rooted and I believe should be running in Stock Software..