Help HTC Sync

[NikkiC]

Hi! I just got the HTC One X and have downloaded HTC Sync but when I connect my phone via USB to the computer, HTC Sync says that it does detect the device.


i have tried uninstalling and reinstalling it on 2 different computer but still no luck.
Just wondering if anyone can help me with this issue.
I'm hoping that being able to sync it may help with my Wi-fi issues (although I think it may be just wishful thinking!)

 

[kct1975]

Hi there Nikki!

Welcome to the Android Forum!

I recommend you check out the forum section on the HTC One X and also the section on HTC Sync

Lastly, I highly recommend downloading the free Phandroid app from the Google Play Market as an easy way to access the forum.

Welcome to the forums and good luck with your problems.

 

[romeo1976]

hi
this happened to me as well on my first go.

this is what i did or more or less what happened:

-installed 'htc sync', (apparently 'htc sync manager' is not available yet, coming soon).
-plug in usb with htc one x
-didnt detect
-check if htc sync installed
-reinstall/ or restart computer
-plug in usb with htc one x
-computer does its work in the background and finally usb say hardware detect
-on the phones itself - becomes a usb sync option page
choose the one for htc sync manager, or just the usb storage if you just want to access your files/data.
-windows UAC pops up for permission
-system opened my default browser to link to a page that said 'htc sync manager' is coming soon... stupid
-choose htc sync on pc when a window pop up to ask what you want to do
-htc sync opens and detected my device.

finally.

 

[Deleted User]

you need to swipe the notification bar down and select the sync manager when the lead is connected.
Until you do this the phone thinks it is charging only.

 

[NikkiC]

Thanks for all your advice. I got it working and HTC sync is now recognising my phone but when I go to sync my phone, it just comes up with an unknown error (1000). Any idea what this means??

 

[moix]

Thanks for all your advice. I got it working and HTC sync is now recognising my phone but when I go to sync my phone, it just comes up with an unknown error (1000). Any idea what this means??

do u mean this ? cuz this is what i am confronting.