Huawei Mate 10 Pro USB Port issues

[gabrielluca701]

Hello. Does anybody else have this issue that I have? I can't use Huawei Super Charge, it does not matter which charger I use, the phone will charge in 6 or 7 hours.
I do get a notification from the settings app, saying something about USB settings, but I can't change any of the options. It gets stuck to reverse charging and if I change the option, it will revert back to reverse charging in no time.
Has anyone encountered this problem or something similar and might have a solution?

 

[svim]

It might not be matter directly tied to your phone, have you looked into the capacity specs of the power supply you're using and your USB cable? Both also need to be SuperCharge capable/compatible:
https://www.pcmag.com/article/359908/what-is-fast-charging

https://consumer.huawei.com/en/accessories/ap09s/

 

[gabrielluca701]

It might not be matter directly tied to your phone, have you looked into the capacity specs of the power supply you're using and your USB cable? Both also need to be SuperCharge capable/compatible:
https://www.pcmag.com/article/359908/what-is-fast-charging

https://consumer.huawei.com/en/accessories/ap09s/

They are both the original ones that came with the phone

 

[svim]

Your next step might be to just contact the retailer you bought the phone from and tell them the SuperCharge function isn't working.